Privacy Policy

Last updated: October 5, 2026

This policy explains how Lighting House Store ("we," "us") handles information you share through lightinghousestore.com. By using the site or sending us a message, you agree to this policy.

What we collect

Information you give us. When you use our contact form, we collect what you enter:

• Your first and last name
• Your email address and phone number
• Your comments or questions, including any details about your project

Basic technical information. Like almost every website, our hosting provider automatically processes standard technical data when you visit, such as your IP address, browser type, and the pages you view. This is used to deliver the site and protect it from spam and attacks. We don't use it to build a profile on you.

How we use it

We use your information only to:

• Reply to your message by phone call, text message, or email
• Prepare quotes and estimates, and schedule consultations or installations
• Follow up about products you've ordered or work we've done for you
• Keep basic business records
• Keep the website secure and working properly

We won't add you to a marketing list or send you promotions unless you ask us to.

Calls and text messages

If you give us your phone number, you agree that we may call or text you about your request. These messages relate to your quote, order, or project and are not advertising. Message and data rates may apply. Reply STOP at any time to stop receiving texts.

We do not sell, rent, or share your phone number or text messaging consent with any third party for their marketing purposes.

Who we share it with

We do not sell your personal information. We only share it with:

• Service providers that help run the site and deliver form messages to us, such as our web host (Cloudflare) and our email delivery service (Resend). They only use your information to provide those services.
• Legal reasons, if we're required to by law or need to protect our rights, our customers, or the public.
• A new owner, if the business is ever sold or transferred.

Cookies and tracking

We don't use advertising cookies or sell data to ad networks. Our hosting provider may set small security cookies to tell real visitors apart from bots. The map on our site is provided by Google Maps, which may set its own cookies under Google's privacy policy. You can block cookies in your browser settings, and the site will still work.

How long we keep it

We keep your information for as long as we need it to respond to you, complete your order or project, and keep normal business records. After that, we delete it. You can ask us to delete it sooner.

Your choices

You can ask us to:

• Tell you what information we have about you
• Correct anything that's wrong
• Delete your information
• Stop contacting you

Just reach out using the contact details below. We'll respond within a reasonable time, and we won't treat you any differently for asking.

Keeping it safe

Our site uses encrypted connections (HTTPS), and we limit who can see form submissions. No system is 100% secure, so please don't send sensitive information like payment card numbers through the form.

Children

This site is meant for adults and isn't directed to children under 13. We don't knowingly collect information from children. If you think a child has sent us information, contact us and we'll delete it.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the date at the top of this page.

Contact us

Questions about your privacy, or want your information deleted? Get in touch: